The Emergency Management Operations Coordinator supports the coordination and execution of emergency management operations across all mission areas - preparedness, planning, response, recovery, and mitigation. This position focuses on coordinating field operations and providing operational support within the Emergency Operations Center (EOC), which includes mobile command post activities during incidents. The role also leads the development, implementation, and oversight of the County’s Unmanned Aircraft Systems (UAS) program to support emergency response, situational awareness, and damage assessment.

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The Emergency Management Operations Coordinator supports the coordination and execution of emergency management operations across all mission areas - preparedness, planning, response, recovery, and mitigation. This position focuses on coordinating field operations and providing operational support within the Emergency Operations Center (EOC), which includes mobile command post activities during incidents. The role also leads the development, implementation, and oversight of the County’s Unmanned Aircraft Systems (UAS) program to support emergency response, situational awareness, and damage assessment.

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JOB QUALIFICATIONS – KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Pertinent Federal, State, and local laws, rules, and regulations.

• The County and Department’s operating requirements, policies, procedures, and practices; and local, State and Federal regulations related to department programs and operations.

• County programs, funding sources, and specific regulations governing expenditure and revenues.

• Current office practices and procedures.

• Computer and related software applications should be consistent for this position.

Skill in:

• Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.

• Applying judgment and discretion in resolving problems and interpreting policies and regulations.

• Researching and understanding complex written materials.

Ability to:

• Develop, carry out and evaluate emergency preparedness and response plans.

• Perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.

• Establish and maintain accurate records of assigned activities and operations.

• Communicate professionally with other staff, supervisors and members of the public.

• Communicate clearly and concisely, both orally and in writing.

• Establish and maintain effective working relationships with those contacted in the course of work.

• Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.

• Always maintain confidentiality and professionalism.

WORK ENVIRONMENT:

• Work is performed in a typical indoor office setting; and is mostly sedentary with periods of mobility and light physical activity. The noise level in the work environment is usually moderate. Level of responsibility subjects the incumbent to moderate stress due to interruptions. During impending or actual emergency situations mobility is critical; may include traversing rough terrain, climbing and walking; work hours may exceed or alternate from the normal scheduled hours.

PHYSICAL AND MENTAL REQUIREMENTS/ACTIVITIES:

• This work requires occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching, or crawling and reaching with hands and arms.

• Specific vision abilities required by this job include close, distance and peripheral vision; depth perception; and the ability to adjust focus. Will spend a large amount of time viewing a computer screen.

• Vocal communication and normal hearing are required for expressing or exchanging ideas by means of the spoken word.

• Acceptable verbal and conversational skills to effectively communicate with others via the phone, at meetings and to greet and assist visitors.

• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.

• Work is primarily in an office setting.

• Use and normal maintenance of office machines, (copier, computer, printer, etc.).

• Frequent use of phone handset and repetitive use of hand & fingers to operate office equipment, use computer keyboard & computer mouse and to perform other office tasks.

• Ability to recognize occupational hazards in work activities and take safety precautions.

• Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.

The intent of this position description is to provide a representative summary of duties and responsibilities that will be required of positions given this title and is not a declaration of the specific duties and responsibilities of any particular position. Employees may also be assigned job-related tasks other than those specifically presented in this description.

Montgomery County is an Equal Opportunity Employer and complies with the requirements of the Civil Rights Act of 1966 (Section 1981) and 1964 (Title VI, VII,) Americans with Disabilities Act (ADA), Rehabilitation Act of 1973, Age Discrimination in Employment Act (ADEA), Equal Pay Act (EPA) and the Uniformed Services Employment and Re-employment Rights Act (USERRA).

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Department: Emergency Management Agency

Pay Grade: 95, Non-Exempt

Starting hourly rate: $30.80

Minimum Experience: A minimum of one (1) year of relevant experience in emergency management, emergency response, public safety, or a related field is required. Relevant professional experience may be substituted for the required education on a year-for-year basis.

Minimum Education: Associate degree from an accredited institution in any related field of study.

Certifications, Licenses:

• Must hold a valid driver’s license.

• A pre-employment criminal background check is required.

• FEMA Incident Command System (ICS) principles and training are recommended.

• Remote Pilot Certificate from the FAA under the Small UAS Rule (Part 107) is recommended.

• Obtain TN-AEM certification within two (2) years.

The Emergency Management Operations Coordinator supports the coordination and execution of emergency management operations across all mission areas - preparedness, planning, response, recovery, and mitigation. This position focuses on coordinating field operations and providing operational support within the Emergency Operations Center (EOC), which includes mobile command post activities during incidents. The role also leads the development, implementation, and oversight of the County’s Unmanned Aircraft Systems (UAS) program to support emergency response, situational awareness, and damage assessment.

GENERAL POSITION DUTIES AND RESPONSIBILITIES:

The following duties are normal for this position. However, they are not to be construed as exclusive or all–inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned.

• Develops, promotes, and coordinates emergency management plans, procedures, and operations through the emergency management cycle of preparedness, planning, response, recovery, and mitigation from natural or human-generated disasters or emergencies.

• Reviews county and local emergency plans to ensure compliance with federal and state guidelines and requirements.

• Develops and implements organizational and operational procedures and ensures effective integration with federal and state requirements and guidelines.

• Promotes the establishment and effective operation of emergency management activities within county and local governments, civic organizations, and the private sector.

• Provides technical assistance to other agency staff, county emergency management agency, and other civic organizations, volunteer organizations, and the private sector.

• Analyzes data and makes operational recommendations for improved responses to and mitigation of disasters and emergencies.

• Operates and maintains telecommunications and computer equipment.

• Implement and oversee the County’s Unmanned Aircraft Systems (UAS) program, including developing operational procedures, ensuring compliance with FAA regulations, and coordinating UAS support for emergency response and situational awareness.

• Assists in the performance of disaster relief activities in response to emergency situations.

• Prepares correspondence, reports, and other official publications regarding emergency management activities.

• Performs other duties of a similar nature or level.

FISCAL RESPONSIBILITIES

Assists in tracking and monitoring assigned operational and grant-related expenditures to ensure compliance with county requirements

COUNTY ORGANIZATION DUTIES AND RESPONSIBILITIES:

• Represents the department to other County departments, elected officials and outside agencies, coordinating department activities with those of other departments and outside agencies and organizations.

• Provides quality customer service to individuals needing directions or assistance.

SUPERVISORY RELATIONSHIPS:

Works with guidance from the department’s Deputy Director. Works under the guidelines of the County’s policies, procedures, and various other regulations. The incumbent will have no supervisory responsibility.