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Customer Engineer, Public Sector

Google

Google

Customer Service
Remote
Posted on Wednesday, May 24, 2023

Please submit your resume in English - we can only consider applications submitted in this language.


Note: Google’s hybrid workplace includes remote roles.

Remote location: Brazil.

Qualifications

Minimum qualifications:

  • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
  • 8 years of experience as a technical sales engineer in a cloud computing environment or a customer-facing role.
  • Experience in traditional data center architectures and components (e.g., servers, storage, backup, networking), and virtualization technology (e.g., hypervisors, elastic compute, and containerized infrastructure).

Preferred qualifications:

  • Master's degree in Computer Science or a related technical field.
  • Experience in deployment methodologies and technologies (e.g., CI/CD, Chef, Puppet, Ansible).
  • Experience in one or more of the following: public cloud platforms, infrastructure, storage, platforms.
  • Experience in networking areas, including Linux, software-defined networking, virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks and their application to PaaS and IaaS technologies.
  • Experience in security matter (e.g., authentication protocols, identity and access management systems, key management systems, encryption, securing cloud architectures, network, and end-points security).
  • Knowledge and experience with Windows, Linux system administration, or Enterprise applications.

About the job

When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with the team to identify and qualify business opportunities, identify key customer technical objections, and develop the strategy to resolve technical blockers.
  • Support the technical relationship with Google customers (e.g., product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud).
  • Work with customers to demonstrate and prototype Google Cloud product integrations in customer and partner environments.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure.

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We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.