Job Description

Job Summary

The Medical Staff Credentialing Clerk provides administrative support to the Medical Staff Services department, ensuring the timely and accurate processing of credentialing and re-credentialing applications for healthcare providers. This role collaborates with medical staff, licensing agencies, and insurance carriers to maintain up-to-date and compliant records. The Medical Staff Credentialing Clerk ensures accurate communication and coordination with medical staff, administration, and facility associates while handling sensitive and confidential information.

Essential Functions

• Processes credentialing and re-credentialing applications for healthcare providers, verifying required documentation and compliance with policies.
• Updates and maintains records for licenses, insurance, DEA registrations, and certifications, ensuring ongoing compliance for all providers.
• Communicates with medical office staff, licensing agencies, and insurance carriers to complete verifications and obtain required documentation.
• Provides administrative support to Medical Staff Officers, Department Chairs, and Committee Chairs, handling materials of a sensitive and confidential nature.
• Maintains calendars, schedules meetings, and distributes notices and reminders for medical staff meetings across assigned facilities.
• Facilitates communication and coordination with medical staff, administration, and all facility associates to ensure smooth operations.
• Orders and manages office supplies for the department to support daily operational needs.
• Assists in the orientation of students rotating with medical staff, ensuring effective scheduling and communication.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Associate Degree in Healthcare Administration or a related field preferred
• 0-2 years of experience in credentialing, administrative support, or a related role required
• 2-4 years of experience in credentialing or administrative support in a healthcare or hospital setting preferred

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office Suite and credentialing software.
• Strong attention to detail and organizational skills.
• Effective written and verbal communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong customer service and interpersonal skills.