Provide care management services to consumers involved with Montgomery County Mental Health Court (MCMHC)

Department: Mental Health Court

Pay Grade: 95, Non-Exempt

Starting hourly rate: $30.20

Minimum Experience: 2 to 4 years’ experience working with individuals with mental illness and/or criminal justice system preferred.

Minimum Education: High School diploma or equivalent. Bachelor's degree in social work, Counseling, Psychology or closely related field.

Certifications, Licenses:

• Must have dependable transportation.

• A pre-employment criminal background check is required.

Knowledge of:

• Pertinent Federal, State, and local laws, codes, and regulations concerning process and procedures.

• Current office practices and procedures.

• Computer software consistent for this position.

Skill in:

• Analyzing complex administrative information and issues, defining problems and evaluating alternatives, and recommending methods, procedures, and techniques for resolution of issues.

• Organizational and time management to prioritize duties to accomplish a work product while adapting to constant changes in priority.

• Applying judgment and discretion in resolving problems and interpreting policies and regulations.

Ability to:

• Establish and maintain accurate records of assigned activities and operations.

• Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.

• Communicate clearly and concisely, both orally and in writing.

• Analyze facts and to exercise sound judgment in arriving at conclusions.

• Establish and maintain effective working relationships with those contacted in the course of work.

• Maintain confidentiality and discretion regarding business-related files, reports, and conversations, within State and Federal statutes.

• Work the allocated hours of the position.

WORK ENVIRONMENT:

Work is performed in a typical indoor office setting; and is mostly sedentary with periods of mobility and light physical activity. The noise level in the work environment is usually moderate.

PHYSICAL AND MENTAL REQUIREMENTS/ACTIVITIES:

• While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear.

• Employee must occasionally lift and/or move up to 15 pounds.

• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus

• Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.

The intent of this position description is to provide a representative summary of duties and responsibilities that will be required of positions given this title and is not a declaration of the specific duties and responsibilities of any particular position. Employees may also be assigned job-related tasks other than those specifically presented in this description.

Montgomery County is an Equal Opportunity Employer and complies with the requirements of the Civil Rights Act of 1966 (Section 1981) and 1964 (Title VI, VII,) Americans with Disabilities Act (ADA), Rehabilitation Act of 1973, Age Discrimination in Employment Act (ADEA), Equal Pay Act (EPA) and the Uniformed Services Employment and Re-employment Rights Act (USERRA).

The following duties are normal for this position. However, they are not to be construed as exclusive or all–inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned.

• Continual assessment of consumers’ needs, and development of individualized treatment plan to ensure needs are met.

• Assist with referral and linkage to community resources and advocate for consumers whenever necessary.

• Ensure consumers are seen upon arrest and release from incarceration.

• Ensure consumers are seen upon discharge from the hospital.

• Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.

• Ensure efficient transition of consumers when needed within the Agency and the community.

• Attend MCMHC on a regular basis and assist consumers with legal obligations by providing support and guidance in completing requirements.

• Attend MCMHC staffing meetings to give most recent up-dates consumer’s progress in treatment.

• Attend MCMHC docket reviews to provide up-dates on participant’s progress and up-date the court on any barriers to obtaining recommended services in the community.

• Promote a recovery focused and trauma informed approach utilizing evidence practices and approaches.

• Provide education and direction to participants, family members, and/other members of participants support system.

• Respond in timely and professional manner to referrals and inquiries from Court system and probation.

• Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor.

• Consistently treat consumers and co-workers with respect.

• Ensure timely and appropriate documentation as required by the Agency.

• Responsible for attending all mandatory in-services, continuing education and annual health requirements

• Comply with all Corporate Compliance policies, practices and procedures Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director

• Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator

• Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)

• Participate in proactive team efforts to achieve departmental and company goals

• Perform other duties as assigned

• Provide leadership to others through example and sharing of knowledge/skill

• Follow all policies and procedures set by the Agency

FISCAL RESPONSIBILITIES:

This position has no fiscal responsibilities.

COUNTY ORGANIZATION DUTIES AND RESPONSIBILITIES:

• Represents the Department and County to other County staff and members of the public.

• Provides quality customer service to individuals needing directions or assistance.

• Demonstrates the organization’s Core Values and adherence to the Ethics policy.

SUPERVISORY RELATIONSHIPS:

This position has no supervisory responsibilities.