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IT Associate - Bilingual (English/Korean)

LG Electronics

LG Electronics

IT
Clarksville, TN, USA
Posted on Tuesday, June 4, 2024

LG's Mission is to be #1 by creating a better life for our customers. At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good”! As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as an IT Associate located in Clarksville, TN.

What LG offers:

Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach

- We are proud one of very few (less than 5%) U.S. companies to provide 100% paid major benefits to all our employees. We believe in taking care of our team and ensuring their health and well-being. Joining our dynamic team in Clarksville, TN not only gives you the opportunity to be part of a global leader in the industry but also allows you to enjoy the following benefits:

- Culture for Growth: We foster a culture that encourages personal and professional growth. We provide you with opportunities to learn, develop your skills, and advance in your career.

- Top Notch Employee Health & Well Being Benefits: We prioritize the health and well-being of our employees. That's why we offer comprehensive health benefits that are fully paid by LG. From medical, dental, and vision coverage to wellness programs and employee assistance programs, we've got you covered.

- Every Voice Matters: At LG, we value your opinions and ideas. We believe that every employee's voice should be heard, and we encourage open communication, collaboration, and teamwork.

  • Global Reach: As a global leader in our industry, we offer the opportunity to work on projects and collaborate with colleagues from around the world. You'll get exposure to different cultures, perspectives, and experiences, which can enhance your professional growth and broaden your horizons.

This position pays $63,000.00 annually.

We are currently seeking an IT Analyst to join our new and dynamic team in Clarksville, TN as part of the IT Team!

In this position you will assist and support the IT Manager to achieve and maintain high standards of customer satisfaction and delivery. You will also be responsible for focusing on the configuration of office equipment while also assisting employees with computer network and communication system issues.

AREA OF RESPONSIBILITY:

  • Collaborate with the IT team for IT H/W maintenance and management for the factory
  • Investigate and troubleshoot MES(Manufacturing Execution System), Scanner, Barcode Printer(Zebar), Vision System errors
  • Create and analyze daily IT reports
  • In-house program(S/W) development
  • Quickly respond to requests and incidents from employees.
  • Install, support, upgrade, replace, and remediate all IT hardware along manufacturing lines, especially industrial pc.
  • Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems
  • Manufacturing Execution System operation

REQUIREMENTS:

  • Bilingual: Korean and English
  • Education : Bachelor’s Degree in Information Technology or equivalent combination of four years of IT education and work experience.
  • Strong understanding of network infrastructure and network hardware
  • Strong verbal/written, communication, and collaboration skills and ability to work effectively
  • Must have strong communication skills both verbal and written.
  • Must be available for weekends, and on-call support.
  • Experience troubleshooting hardware issues and replacing hardware on Windows machines
  • Experience troubleshooting basic client-side network (DHCP or static IP, DNS) problems.
  • Network and Server hardware support experiences a plus.
  • MS SQL and Oracle DBMS experiences a plus.
  • Developing in C# or Java experiences a plus.

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take in account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies, where applicable, the salary range listed may not reflect all geographic differentials applied.