Job Title: Development & System Specialist
Department: TP)Human Resources Team
Shift: Core business hours are Monday-Friday, 8am-5pm
Direct Report: HRD Unit Manager
Type: Exempt; Full-time

About the Development & System Specialist position

The Development & System Specialist is responsible for managing and optimizing the organization's Learning Management System (LMS), designing and implementing comprehensive training programs, and ensuring seamless integration of on-the-job training (OJT) into digital platforms. This role serves as the technical and strategic liaison between HR, department heads, and employees to deliver effective learning solutions that support organizational development goals.

Development & System Specialist responsibilities are:

• Administer, maintain, and optimize the Learning Management System (LMS) platform
• Manage user accounts, permissions, course enrollments, and system configurations
• Troubleshoot technical issues and coordinate with LMS vendors for system updates and improvements
• Generate and analyze LMS analytics to track learning effectiveness and user engagement
• Maintain course catalog and learning content library
• Coordinate with the LMS vendor for contract renewal and negotiate to secure reasonable prices
• Design and implement frameworks for integrating On-the-job training (OJT) into the LMS
• Tracking OJT completion status report bi-weekly and communicate with each team to follow-up the progress
• Collaborate with department managers to identify OJT requirements and convert them into trackable digital formats
• Develop and manage annual required training plans aligned with organizational objectives and compliance requirements
• Identify training needs through communicating with each team
• Schedule and coordinate training sessions, workshops, and e-learning courses
• Ensure mandatory training completion by tracking deadlines and sending reminders
• Maintain training calendar and communicate upcoming learning opportunities to employees
• Generate comprehensive training reports including completion rates, attendance, assessment scores, etc.
• Create dashboards and visual reports for leadership review
• Conduct post-training evaluations and analyze feedback for continuous improvement
• Prepare quarterly and annual training summary reports for senior management
• Maintain training records in compliance with regulatory and audit requirements
• Design and deliver core HR training programs including onboarding, compliance training, policy updates related training
• Develop and execute annual quarterly training schedules in consultation with each area managers of HR Team
• Update HR training content to reflect policy changes and legal requirements
• Assess organizational needs for soft skills development (communication, conflict resolution, time management, coaching, etc.)
• Design engaging soft skills training programs using various methodologies (workshops, e-learning, outsourcing, etc.)
• Develop or curate content for soft skills courses within the LMS for annual requirement curriculum
• Partner with external trainers or consultants for specialized soft skills workshops
• Manage relationships with external training vendors and content providers
• Support new hires orientation to back-up T&D Coordinators absences
• Perform other duties as assigned by management

Development & System Specialist requirements are:

Education:

• (Required) bachelor's degree
• (Preferred) information systems or advanced degree in a related field

Experience:

• (Preferred) strong HR generalist experience in a manufacturing company; extensive know-how and skills with LMS, HRIS, Microsoft Office suite, training module development and delivery, etc.

Language:

• (Required) good command of written and spoken English

Skills & Knowledge:

• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
• Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action

Physical Demands:

• Must be able to frequently move about the manufacturing plant campus, general office environments, production areas, and occasionally ascend/descend stairs
• Must be able to remain in a stationary position 50% of the time
• Must be able to operate a computer and other office productivity machinery
• Must be able to position self to file documents including the top and bottom drawers of file cabinets
• Must be able to occasionally move office equipment and supplies weighing up to 25 pounds

Benefits:

• 401(k), 401(k) matching
• Dental insurance, health insurance, vision insurance, life insurance
• Paid Time Off
• Paid Holidays

Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.