Job Title: Process Control Unit Manager
Department: TP)Quality Control Team
Shift: Core business hours are Monday-Friday, 8am-5pm
Direct Report: Quality Control Director

About the Process Control Unit Manager position

We are looking for an experienced Unit Manager who will identify process improvement opportunities, reduce errors, improve process results and reduce costs. Maintain and generate documentation of existing processes and improvements, forecast expected results of process improvements, analyze implemented improvements and make continuous adjustments to workflows. Ensure audit readiness at all times. Lead the Quality Control Team and other Unit Managers to improve quality of the Tennessee Plant.

Unit Manager responsibilities are:

• Lead and drive “Quality First” and “Safety Always” focus in all activities all the time
• Evaluate factory floor processes through breaking down the value stream to confirm the current operating workflows. Analyse the information - including the value stream spectrum - and identify opportunities to reduce costs, improve time management, increase quality throughput, etc. based on a validated benefit/ cost analysis that identifies quality improvement opportunities
• Monitor the achievement rate of quality indicators. Create documentation outlining process improvements and how to implement them. Develop step-by-step work instructions to ensure changes are understood and deployed
• Lead and coordinate process improvement implementation teams to ensure bottom-up and across the organization input and involvement to drive a continuous improvement mindset
• Conduct ongoing analysis of process improvements to ensure they are producing the desired outcome by deploying a Plan – Do – Check – Act (PDCA) methodology
• Ensure all necessary documentation is always in order based on saying what we do, doing it and documenting it. Take ownership of being 100% audit ready at any given time
• Arrange and coordinate internal and external audit preparation and organizational readiness
• Regularly communicate with manufacturing, production management, and facility technology teams to gather input and provide feedback relative to process improvement so that related departments can work organically, focused on generalized data gathering and reporting to plant and department leadership
• Develop training materials, organize and provide timely and relevant training utilizing methods to ensure understanding and immediate application
• Maintain a constant focus on waste and loss elimination and ensure the QC staff prioritizes this expectation and focused reaction to urgent quality related matters
• Lead and manage staff, ensure responsibilities are understood, hold others accountable, ensure consistency and never accept the status quo as acceptable
• Utilization Project Management tools to optimize PDCA methodology
• Manage Material Control Tower, Batch Lab and Physical Lab
• Perform other duties as assigned by management

Unit Manager requirements are:

Education:

• (Required) bachelor's degree in a field of science or learning major
• (Preferred) mechanical/ chemical/ material science/ industrial engineering major or advanced degree in a related field

Experience:

• (Required) several years of quality control experience
• (Preferred) 3+ years of managerial experience
• (Preferred) previous experience in the manufacturing industry

Language:

• (Required) good command of written and spoken English

Skills & Knowledge:

• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Engineering and Technology - Demonstrated know-how related to practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services
• Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
• Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods
• Statistical Process Control (SPC) - Knowledge of quality control methodology which employs statistical methods to monitor and control a process
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents
• Active Listening & Speaking - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; talking to others to convey information effectively
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action

Physical Demands:

• Must be able to frequently move about the manufacturing plant campus, general office environments, production areas, and occasionally ascend/descend stairs
• Must be able to remain in a stationary position 50% of the time
• Must be able to operate a computer and other office productivity machinery
• Must be able to position self to file documents including the top and bottom drawers of file cabinets
• Must be able to occasionally move office equipment and supplies weighing up to 50 pounds

Benefits:

• 401(k), 401(k) matching
• Dental insurance, health insurance, vision insurance, life insurance
• Paid Time Off
• Paid Holidays

Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.