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Business Systems Analyst - Digital Platforms (Remote)

Ferguson Enterprises

Ferguson Enterprises

IT
Remote
Posted on Wednesday, July 3, 2024

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

We have an exciting opportunity for a Digital Systems BSA to join the Ferguson Digital Trade team! In this role, the BSA will work on efforts to modernize our commerce and transactional platforms. This role will facilitate and push work within and across teams that develop on platforms that span cloud/SaaS and on-prem solutions that have been customized to support our online business. This position requires knowledge about current online commerce and CRM principles and their role may flow into agile product squad organization. Frequent collaboration with key collaborators, support teams, product owners, and developers. The ideal candidate will be committed to obtaining exceptional results, have a strong desire for continuous improvement and the ability to build a collaborative culture within our team and organization.

This role is approved to be fully remote and can be based anywhere in the United States.

Duties and Responsibilities:

  • Coordinates the research, exploration, analysis, and documentation of business systems requirements, translating them into detailed functional specifications for development.
  • Guides the implementation of systems, working closely with technical team members.
  • Ensures continuous assessment and monitoring of hardware and software needs and provides recommendations for improvements.
  • Create valuable, data driven metrics for business systems, team productivity.
  • Drives documentation procedures and efforts ensuring business systems' maximum impact.
  • Ensure work is trackable, with transparency on status and next steps.
  • Ensure QA, working to minimize defects and designing process that promotes iteration.
  • Identify and escalate blocking impediments for work as necessary.
  • Recommend improvements and assist in changes to standard process, and take initiative to understand new features.

Qualifications and Requirements:

  • Bachelor's degree in Business, Management, Information Systems or Engineering; or equivalent work experience.
  • 5+ years of information technology experience.
  • Familiarity with working on digital platforms, awareness of eCommerce trends and fundamentals.
  • Experience working with an agile approach on large scale, technically sophisticated projects.
  • Thorough understanding of the software development lifecycle.
  • Proven experience working with teams that leverage software engineering practices.
  • Must be self-motivated and pragmatic.
  • Be accountable, adaptable, and collaborative.
  • Data driven analysis skills that help drive continuous improvement.
  • Experience using Jira and Confluence.
  • Excellent team player with the ability to influence and negotiate.
  • Highly adaptable to changing environment.
  • Excellent interpersonal skills and ability to work with diverse teams.
  • Must have situational awareness with an understanding of when to listen and when to be assertive.
  • Strong analytical and problem-solving skills with a high attention to detail.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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$5,444.76 - $9,537.00

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information