Job Openings


Technical Product Owner - Supply Chain Solutions and Logistics

Ferguson Enterprises

Ferguson Enterprises

IT, Product, Operations
Posted on Thursday, May 30, 2024

Job Posting:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Are you passionate about driving technological innovation in the supply chain and logistics sector? We are seeking a highly skilled and motivated Technical Product Owner to join our IT Supply Chain Solutions - Logistics team. In this pivotal role, you will provide enterprise-wide technology leadership, collaborating with multi-functional teams to deliver projects that align with our strategic objectives and meet the evolving needs of our business. Your expertise will be instrumental in strategically aligning supply chain goals with technology solutions, ensuring seamless collaboration between business units, IT teams, and third-party providers. If you thrive in a dynamic environment and possess a blend of technical acumen and strategic vision, we invite you to lead our efforts in developing cutting-edge solutions that enhance our supply chain operations and drive business success.

** This position may be remote within the United States or hybrid near Newport News, VA, in accordance with company policy. **

Duties and Responsibilities:

  • Strategically align supply chain goals with technology solutions to enhance the associate and customer experience.
  • Collaborate with partners, including business units, IT teams, and third-party providers to gather, define and analyze technical requirements to develop business solutions and acceptance criteria.
  • Work with business collaborators, process SME’s and Solution architects to support application development, testing, and enhancement prioritization.
  • Facilitate solution sessions to address sophisticated business challenges and identify innovative technical solutions.
  • Ensure the product roadmap aligns with strategic objectives.
  • Monitor product performance and iterate based on user feedback and business needs. This would include periodic field visits and interaction with field personnel.
  • Serve as the main point of contact for the product, communicating progress and addressing concerns from partners.
  • This role will evolve to include building and leading a team of direct reports to manage and drive business requirements in this area.

Qualifications and Requirements:

  • Bachelor's degree in a computer related or Business-related field
  • Prior experience as a Product Owner, Senior Business Analyst, or similar role in a Supply Chain related field.
  • Experience with managing SaaS applications, delivery/routing management software, fleet optimization, 3rd party logistics and final mile applications is a plus.
  • Solid grasp of software development processes and methodologies.
  • Excellent problem-solving, analytical, communication, and collaboration skills.
  • Experience with solutioning and designing technical products that meet business needs.
  • Experience with IT Infrastructure, cloud platforms and application development lifecycles including waterfall and agile methodologies.
  • Excels at overlaying stakeholder visions, goals of projects, and mandatory requirements of various functional IT departments.
  • Comfortable with leading designs outside of comfort zone – learning recent technologies while contributing to strategic requirements.
  • Familiarity with Microsoft Azure.
  • Excellent problem-solving, analytical, communication, and collaboration skills.
  • Self-motivated, proactive, and detail oriented.
  • Ability to build technical design documents and presentations using Microsoft Visio and Microsoft PowerPoint.

Other Skills and Qualities:

To perform the job successfully, an individual should demonstrate the following proficiencies & essential functions:

  • Problem solving— a creative, analytical mind able to review large quantities of data and quickly bring solutions to life.
  • Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things.
  • Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
  • Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.
  • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
  • Quality control—the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.
  • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events.
  • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!


Pay Range:


Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.


$5,444.76 - $11,921.25


Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.


This role is Bonus or Incentive Plan eligible.


The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information