Job Title: Relationship Banker. Reports to: Branch Manager/Teller Coordinator. Location: Clarksville, TN - Floating. FLSA Status: Non-Exempt. Summary: As a Relationship Banker, you will be responsible for building, expanding, and retaining existing client relationships while providing exceptional customer experience. Relationship Bankers will provide expert financial solutions to existing and prospective clients by assessing their financial needs and offering solutions through bank products and services to help clients accomplish their current and future financial goals. Relationship Bankers will be experts in marketing financial solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking events and periodic ‘At Work’ events. Relationship Bankers are expected to achieve and/or exceed their established individual and branch goals. They may also assist clients with account service and maintenance requests, teller transactions, problem resolution, and other transactional needs. It is expected that Relationship Bankers will be professional and positive bank ambassadors while meeting and exceeding our customers’ expectations. All Relationship Banker Positions will receive the same training on all requisite products, services, needs based conversations, and other tools necessary to perform the role. Will travel between assigned branches to provide coverage when needed. Essential Duties and Responsibilities: Responsible for sharing and recommending the banks’ full scope of resources with customers, including traditional in branch services, digital capabilities, and business partner resources; Ensure that individual goals are met through required levels of in-person and outbound calling activities that provide an opportunity for us to share valued solutions and recommendations via a needs-based philosophy; Perform all functions related to opening and closing accounts including assisting customers with the appropriate selection of accounts, performing research on customers' accounts, and complying with BSA and CIP requirements; Uncover needs and refer customers to a partner-centric team that works with small business, corporate and institutional partners, and mortgage and financial advisors; Maintain a high level of customer satisfaction; Ensure compliance with applicable laws, regulations, policies and procedures including required compliance training; Process teller transactions; Process customer requests while identifying needs and recommending solutions; Perform other duties as assigned. Qualifications: Ability to effectively motivate and present information in one-on-one and small group situations; Embrace a team-centric approach in a fast-paced banking environment. Education and/or Experience: HS Diploma/GED; One to two years customer-facing and goal-oriented experience. Computer Skills: MS Office programs. Other Qualifications: Occasional travel for meetings, training, bank conversion and acquisition support; Ability to provide support and guidance at other branches within the market. Disclaimer: The above statements describe the general nature and level of work and are not an exhaustive list. EEO/AA/M/F/Vets/Disability.