Job Responsibilities

• Produce, manage, and execute events including, but not limited to, the following:
  • Austin Peay Men’s and Women’s Basketball Games.
  • F&M Bank Arena Events, both inside and outside of the facility.
  • Concerts and Live Productions.
  • Sales, Sponsorship, Community Relations, and Marketing Meetings & Events.
  • Ford Ice Center Events
• Participate and communicate information in event production meetings with department representatives to successfully execute fulfillment for all event needs of the client, the venue, and the patron.
• Develop event documents to effectively communicate with all departments regarding operational needs.
• Working knowledge an understanding of Riders and Production Documents for concerts and Live Productions.
• Create seating layouts in CAD for assigned events.
• Serve as an overall resource to all departments for the assigned event.
• Determine proper staffing levels according to event requirements and general facility security and safety.
• Manage a master schedule for all arena meeting and event locations.
• Ensure production requirements, event estimates, and final billings are completed in a timely manner.
• Manage follow-up reports at conclusion of event to ensure patron and client satisfaction.
• Maintain post event summaries and correspondence as required for all events.
• Act as liaison between the client and facility reassuring that all requirements are met and facility rules, regulations and policies are adhered to.
• Provide quality customer service to facility staff, clients, and the general public.
• Work alongside the Guest Services Manager on customer service initiatives and follow-up requests for events as necessary.
• Manage complaints and related issues with the public and clients involving tickets, seating, concessions, arena presentation and operations.
• Perform other duties as assigned.

Minimum Requirements:

• Four (4) year Bachelor’s degree in a related field from an accredited college or university.

• One (1) year of related experience in the meeting planning or event planning industries.

• Equivalent combination of education and experience may be taken into consideration.

• Proven ability to develop, organize and communicate event documents for the staging of large-scale public events.

• Effective communicator and decision-maker in a high-pressure, fast-paced work environment.

• Ability to organize, plan, and prioritize daily workloads.

• Possess a team player mentality and easily adapt to changes in a multi-client environment.

• Proven ability to meet stringent deadlines through multi-tasking, and ability to work effectively in high-pressure situations.

• Skilled in establishing strong customer relations and meeting or exceeding customer needs and expectations.

• Computer proficiency in Microsoft Office and basic office equipment.

• Knowledge of computer aided design programs (CAD) such as AutoCAD, Vectorworks, or TurboCAD preferred.

• Possess a valid driver’s license, possess a suitable driving history and be insurable by Powers Management’s insurance carrier. As a condition of employment, qualified applicant will be subject to a background check including criminal history, driving history, previous employment verification and character references.

Essential Physical Functions:

• Working under extreme deadlines under pressure.
• Working extended hours, including nights and weekends.
• Frequent lifting, bending, walking and handling and lifting heavy equipment up to 50 lbs. required.
• Exposure to bright lights, extreme temperatures, and loud noise.
• Ability to stand in an upright position for continuous period of time.
• Excellent speaking and listening skills, requiring the perception of speech.
• Willingness to occasionally work in areas of elevated height.
• Capable of sitting, standing, and walking for extended work hours.

Equipment Used:

• Ability to use office equipment, barcoding scanner system, industrial equipment, and
• theatrical equipment.
• Ability to use or be trained to use the following:
  • Golf carts
  • Palette Jacks

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.