Sales Representative

Benefits

Pulled from the full job description

Full job description

About Us:

Dongwha Electrolyte USA Inc. is committed to operational excellence, safety, and reliability in all aspects of our production. We value sustainability, innovation, and the well-being of our employees.

Position Overview:

We are seeking a detail-oriented Sales Representative to manage existing customer accounts and support the full order-to-cash process—from forecasting and order entry to delivery, invoicing, and payment follow-up.

This role is ideal for someone who thrives in a fast-paced manufacturing environment and enjoys working cross-functionally to ensure excellent customer service and operational execution.

Key Responsibilities:

Own the end-to-end order-to-cash process for assigned customer accounts. You’ll be the primary point of contact, ensuring accurate forecasting, smooth order execution, on-time delivery, and timely payment—while strengthening long-term customer relationships.

What You’ll Do:

• Manage day-to-day customer accounts and contract execution
• Validate forecasts and align with production and supply planning
• Process purchase orders and maintain accurate SAP records
• Track production, shipments, and delivery performance
• Coordinate logistics and ensure proper documentation
• Issue invoices, manage customer portals, and follow up on payments
• Resolve order, delivery, and billing issues
• Monitor KPIs (forecast accuracy, OTIF, AR aging) and drive improvements

Qualifications:

• 2–5 years in account management, customer service, or supply chain
• SAP experience and strong Excel skills
• Familiarity with e-invoicing platforms (e.g., Ariba, Coupa) is a plus
• Strong business communication and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Korean language skills are a plus

Join us as a Sales Representative and be part of a vibrant team dedicated to delivering value-packed solutions while advancing your career in sales!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person