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Benefits Manager

City of Clarksville

City of Clarksville

Accounting & Finance
Clarksville, TN, USA
Posted on Thursday, August 17, 2023
Description

GENERAL STATEMENT OF JOB
 

This is a stand-alone classification. Under the direction of the Human Resources Director, incumbents coordinate and manage all aspects of employee benefits, to include, but not limited to: health, pharmacy, vision, and dental insurance, long term disability insurance (LTD), basic life insurance, flexible spending account plans, employee assistance program (EAP), wellness clinic, and retirement plan. This position serves as the City’s Americans with Disabilities Act (ADA) Coordinator assisting with reasonable accommodation requests, and coordinates fit-for-duty testing. The Benefits Manager ensures compliance with Federal and State laws, including, but not limited to the Consolidated Omnibus Budget Reconciliation Act (COBRA), Health Insurance Portability and Accountability Act (HIPAA), Family and Medical Leave Act (FMLA), Tennessee Maternity Leave Act (TML), Affordable Care Act (ACA), and is responsible for annual filing of required Internal Revenue Service (IRS) forms. Responsibilities may also include providing guidance to employees, supervisors, and managers on employee benefits; researching complex benefit issues and formulating resolutions; assisting employees with paperwork; coordinating new employee orientations and performing the duties of the lower levels. Incumbents may supervise lower-level Human Resources staff.

***PLEASE NOTE: THE PREFERRED CANDIDATE WILL HAVE IN-DEPTH KNOWLEDGE AND EXPERIENCE IN EMPLOYEE BENEFIT PROGRAMS, BENEFIT PLAN DESIGN, AND APPLICABLE FEDERAL, STATE, AND LOCAL LAWS, RULES, REGULATIONS, CODES, AND/OR STATUTES. EXPERIENCE IN A SELF-INSURED BENEFITS PLAN AND SHRM AND/OR HRCI CERTIFICATION ARE PREFERRED BUT NOT REQUIRED. APPLICANTS MUST ATTACH A RESUME TO THEIR COMPLETED APPLICATION TO BE CONSIDERED FOR THIS POSITION. THIS POSITION WILL REMAIN OPEN THROUGH AUGUST 23, 2023, OR UNTIL FILLED.***
Example of Duties
Essential Functions:
 
  1. Supervises staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
  2. Coordinates, administers, and plans day to day operations of group benefits administration including health, pharmacy, dental, vision, flexible spending, employee assistance program, COBRA Administration, Wellness, Long Term Disability, Life Insurance, and Retiree Benefits.
  3. Researches and designs new benefit programs and monitors benefits administration; recommends and advises on benefit enhancements and changes; provides support in the delivery of the benefits programs; and administers annual benefits open enrollment.
  4. Coordinates benefits processing (enrollments, changes, terminations, COBRA administration, beneficiaries and stop loss), including reconciliation of monthly billing statements, and conducts benefit plan audits.
  5. Researches and evaluates complex human resource and employee benefit issues; develops effective solutions and options; develops costing and implementation proposals; obtains and confirms bids; negotiates agreements with providers and monitors compliance and implementation of said agreements; researches and recommends cost containment strategies and options.
  6. Advises employees, managers, and supervisors on FMLA/ADA rights and coordinates the approval/denial of certifications. 
  7. Administers, coordinates, and processes documents for New Hire Benefits Orientation and open enrollment.
  8. Assists employees and dependents with benefit questions, claims and issues associated with them. 
  9. Provides counsel and direction to supervisors and managers on human resource issues. 
  10. Performs other duties of a similar nature or level.
  11. Performs other related work as required.
 
Typical Qualifications

MINIMUM EDUCATION AND TRAINING
 

  1. Bachelor’s degree in human resources, business, public administration, or related field; four (4) years of progressive professional experience managing an employee benefits program or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Supplemental Information

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED
 

Knowledge, Skills and Abilities:
Knowledge of:
  • Supervisory principles.
  • Human resources principles and practices.
  • Employee relations principles and practices.
  • Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes, including the HIPAA Privacy Rule and the Security Rule, Consolidated Omnibus Budget Reconciliation Act (COBRA), Family and Medical Leave Act (FMLA), Tennessee Maternity Leave Act (TML), Affordable Care Act (ACA), and the Americans with Disabilities Act (ADA).
  • Mathematical and statistical principles.
  • Record maintenance techniques. 
  • Financial analysis principles and practices.
  • Financial statement review practices.
  • Insurance principles and practices.
  • Computers and related software applications.
  • Recordkeeping principles.
  • Customer service principles.
 
Skill in:
  • Monitoring and evaluating employees.
  • Coordinating programs and services.
  • Compiling, analyzing, and summarizing information.
  • Presenting training materials.
  • Maintaining confidentiality.
  • Performing mathematical and statistical calculations.
  • Providing customer service.
  • Maintaining records.
  • Using computers and related software applications.
  • Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.
 
Physical Requirements:
 
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required: 
 
  • Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
  • Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
  • Grasping: Applying pressure to an object with the fingers and palm.
  • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound. 
  • Mental Acuity: Making rational decisions through sound logic and deductive processes.
  • Reaching: Extending hand(s) and arm(s) in any direction. 
  • Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
  • Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
  • Standing: Particularly for sustained periods of time.
  • Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
  • Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.