GENERAL STATEMENT OF JOB
 

1. Supervises staff to include prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
2. Coordinates, administers, and plans day to day operations of group benefits administration including health, pharmacy, dental, vision, flexible spending, employee assistance program, COBRA Administration, Wellness, Long Term Disability, Life Insurance, and Retiree Benefits.
3. Researches and designs new benefit programs and monitors benefits administration; recommends and advises on benefit enhancements and changes; provides support in the delivery of the benefits programs; and administers annual benefits open enrollment.
4. Coordinates benefits processing (enrollments, changes, terminations, COBRA administration, beneficiaries and stop loss), including reconciliation of monthly billing statements, and conducts benefit plan audits.
5. Researches and evaluates complex human resource and employee benefit issues; develops effective solutions and options; develops costing and implementation proposals; obtains and confirms bids; negotiates agreements with providers and monitors compliance and implementation of said agreements; researches and recommends cost containment strategies and options.
6. Advises employees, managers, and supervisors on FMLA/ADA rights and coordinates the approval/denial of certifications. 
7. Administers, coordinates, and processes documents for New Hire Benefits Orientation and open enrollment.
8. Assists employees and dependents with benefit questions, claims and issues associated with them. 
9. Provides counsel and direction to supervisors and managers on human resource issues. 
10. Performs other duties of a similar nature or level.
11. Performs other related work as required.

MINIMUM EDUCATION AND TRAINING
 

1. Bachelor’s degree in human resources, business, public administration, or related field; four (4) years of progressive professional experience managing an employee benefits program or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED
 

• Supervisory principles.
• Human resources principles and practices.
• Employee relations principles and practices.
• Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes, including the HIPAA Privacy Rule and the Security Rule, Consolidated Omnibus Budget Reconciliation Act (COBRA), Family and Medical Leave Act (FMLA), Tennessee Maternity Leave Act (TML), Affordable Care Act (ACA), and the Americans with Disabilities Act (ADA).
• Mathematical and statistical principles.
• Record maintenance techniques. 
• Financial analysis principles and practices.
• Financial statement review practices.
• Insurance principles and practices.
• Computers and related software applications.
• Recordkeeping principles.
• Customer service principles.

• Monitoring and evaluating employees.
• Coordinating programs and services.
• Compiling, analyzing, and summarizing information.
• Presenting training materials.
• Maintaining confidentiality.
• Performing mathematical and statistical calculations.
• Providing customer service.
• Maintaining records.
• Using computers and related software applications.
• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.

• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound. 
• Mental Acuity: Making rational decisions through sound logic and deductive processes.
• Reaching: Extending hand(s) and arm(s) in any direction. 
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Standing: Particularly for sustained periods of time.
• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.