CLASS SUMMARY: Incumbents manage and coordinate all daily activities of the water/wastewater treatment facility. The employee in this position is the operator of record with the State of Tennessee for that facility. Responsibilities include supervising all staff performing a variety of duties including maintenance, laboratory, dewatering, pretreatment, and operations; preparing and monitoring an annual budget; ensuring compliance with regulatory authorities; responding to customer complaints; planning and coordinating construction and facility upgrade projects and services; projecting future utility needs; preparing various reports for state and federal compliance; tracking and applying for various permits; and performing the duties of the lower levels.

TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.)

1. Manages staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are properly trained; ensuring that employees follow regulations, policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
2. Manages the day-to-day operations in assigned area of responsibility, which includes: planning and coordinating projects and processes; developing and coordinating work plans; inspecting in-progress and completed work to ensure conformance with established standards; and monitoring compliance with applicable Federal, State, and Local laws, regulations, codes, and/or standards. Implements new systems.
3. Reviews water/wastewater treatment plant needs; prepares plans for future utility upgrades and related projects; coordinates construction and repair projects.
4. Responds to a variety of customer inquiries and complaints; resolves complex situations.
5. Prepares, reviews, and approves a variety of operational records, reports, and plans.
6. Prepares and monitors an annual budget; forecasts staffing, equipment, and material expenses; monitors and controls expenditures; submits budget recommendations.
7. Performs other duties of a similar nature or level.

TRAINING AND EXPERIENCE (positions in this class typically require):

High School Diploma or equivalent (G.E.D.), bachelor’s degree in related field (preferred), ten years of water/wastewater treatment experience, including five years supervisory experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING REQUIREMENTS (positions in this class typically require):

Licensing Requirements:

• TN Grade 4 Water/Wastewater Treatment Plant Operator Certification

• TN Grade 2 Water Distribution System Operator Certification; Level II Pretreatment Certification

• Driver's License.

KNOWLEDGE (position requirements at entry):

Knowledge of:

• Managerial principles;

• Advanced principles, practices, methods, and procedures in assigned area of responsibility;

• Applicable Federal, State, and local laws, rules, and regulations;

• Project management principles;

• Budgeting principles;

• Construction principles;

• Customer service principles;

• Report preparation techniques;

• Computers and related software applications;

• Advanced knowledge of biological treatment systems and associated processes;

SKILLS (position requirements at entry):

Skill in:

• Monitoring and evaluating employees;

• Prioritizing and assigning work;

• Implementing standards, goals, processes, and procedures;

• Developing and monitoring an annual budget;

• Applying policies, procedures, laws, and regulations;

• Providing customer service;

• Developing construction and upgrade plans;

• Preparing, reviewing, and maintaining operational records and reports;

• Using a computer and related software applications;

• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

PHYSICAL REQUIREMENTS:

Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects.

Incumbents may be subjected to moving mechanical parts, electrical currents, fumes, odors, dusts, gases, poor ventilation, chemicals, extreme temperatures, inadequate lighting, work space restrictions, and intense noises.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

NOTE:

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.