Primary Duties and Responsibilities:

Position is responsible to manage all administrative aspects of the campus tour program to include scheduling visit dates and times, scheduling appointments with other campus offices, processing paperwork, working with Gov's Ambassadors, producing and mailing of campus tour-related correspondence and organizing special and group tours.

• Manage all administrative aspects of the campus tour program to include scheduling
  visit dates and times, scheduling appointments with other campus offices, processing
  paperwork, working with Gov's Ambassadors, producing and mailing of campus tour related
  correspondence and organizing special and group tours.
• Maintain statistics for all campus tours; compile weekly, monthly and annual reports.
• Act in a supporting capacity for all recruitment support activities to include front-line
  telephone, email, mailing and reception activities,
• Act in a supporting capacity for all application processing activities including the creation of application files, tracking and filing of received application materials, data entry of application information and
  answering of application inquiries.
• Manage reception area of Office of Admissions and greet university guests, answering
  questions and directing them to appropriate offices.
• Assist with coordination of special events to include recruitment and new student
  programming.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities

• Ability to efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.) and SungardHE Banner.
• Ability to communicate effectively and appropriately.
• Ability to maintain confidentiality of records and information.
• Ability to interact in an effective and appropriate manner with populations, the University community and the public.
• Ability to detect and correct grammatical and spelling errors in written correspondence.
• Ability to maintain files accurately, in paper and in software programs.
• Ability to handle multiple tasks simultaneously.
• Ability to effectively supervise personnel and complete all associated personnel actions in a timely and accurate manner.
• Ability to properly manage University monies.
• Ability to coordinate special projects as assigned.
• Ability to coordinate campus tour training, publication of brochures and other special projects as assigned.
• Ability to accurately prepare, evaluate and process records and reports.
• Ability to work independently.
• Ability to work evenings or extended hours as needed.

Minimum Qualifications

• Ability to multi-task, pay attention to detail and exhibit excellent customer service.
• A minimum of two (2) years of previous office work experience.
• Strong organizational, communication, and interpersonal skills.
• Experience with modern software applications (e.g. Microsoft Office Suite, etc.)..

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Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 11,000 students and is located in Clarksville, Tennessee, a community of an estimated 150,287 people located approximately 40 miles northwest of Nashville, TN.

Austin Peay State University is a proud supporter of hiring veterans. We hire veterans with equivalent experiences and pay grades from their military service, rather than requiring or preferring only college degrees. Please visit our website for more information on how veterans can qualify for additional employment opportunities at APSU: https://www.apsu.edu/human-resources/hiring-veterans/.

Austin Peay State University (APSU) prohibits discrimination in all employment, programs, and activities based on race, color, religion, national origin, sex (including pregnancy), disability, age, veteran status, genetic information, or any other legally protected status. For Title IX inquiries or complaints, contact: Chief of Institutional Culture & Title IX Coordinator, LaNeeça R. Williams at williamslr@apsu.edu | 931-221-7690, Browning Building, Room 140, Clarksville, TN 37044. For other non-discrimination concerns, contact: Director of Institutional Culture & Title VI & Title VII Coordinator, Dr. Jo Baldwin at baldwinjapsu.edu | 931-221-7178 or Associate Director of Accessibility Compliance & ADA/504 Coordinator, Jayme Glover at gloverj@apsu.edu | 931-221-7160. View APSU’s full nondiscrimination policy at Policy 6:001.

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Position is responsible to manage all administrative aspects of the campus tour program to include scheduling visit dates and times, scheduling appointments with other campus offices, processing paperwork, working with Gov's Ambassadors, producing and mailing of campus tour-related correspondence and organizing special and group tours.