The HR Generalist will provide a wide range of human resources support and consulting services while ensuring smooth operations of the HR department. As the HR Generalist, you will contribute to a positive employee experience by providing excellent customer services to all through interactions on the phone and in person. This position is responsible for overall front desk activities, including management of the reception area, customer service, phones, mail and office supplies. The incumbent must be customer service driven with a keen attention to detail. The HR Generalist will serve as a link between the HR department and APSU staff employees and must
establish strong working relationships on behalf of the department with key personnel in other departments. The individual must interact effectively with faculty, staff, students, visitors and other campus and community representatives, while remaining composed, proactive, resourceful, professional and efficient. The HR Generalist must be well organized, flexible, responsive and productive for the department. Reliability, attention to detail and follow-through on all assigned tasks is critical to this position. The HR Generalist will recognize, handle and protect confidential HR-related information.

Primary Duties and Responsibilities
Oversee the onboarding of graduate assistants (in collaboration with the Office of Graduate
Studies).
• Communicate various human resource policies, procedures, laws, standards and government
regulations to faculty and staff employees, department managers and senior leaders.• Monitor performance evaluation processes to ensure timely completion of checkpoints and reviews.
• Communicate reminders and audit annual goals and reviews for accurate submission.
• Monitor general human resources inbox and calendar.
• Assist in the onboarding of temporary staff employees, to include I-9 completion, creation of employees in
Oracle.
• Other duties as assigned.

Knowledge, Skills, and Abilities
• Working knowledge of federal, state, and local laws and regulations in human resources; working
knowledge of emerging trends and practices in human resources.
• Exercise sound and competent administrative judgment and assume responsibility for decisions,
consequences, and their subsequent results.
• Knowledge of recruiting procedures and employment practices preferred.
• Ability to respond effectively to all levels of staff and personalities critical.
• Ability to work collaboratively with others both within the HR Department, Finance and
Administration Division and department and divisions across the University.
• Creativity and resourcefulness are a must as is the ability to maintain confidentiality.
• Must be a proactive, self-starter and resolve matters in an independent and timely manner.
• The successful applicant will possess the ability to problem solve and resolve conflict;
research, analyze and interpret data; communicate well verbally and in writing; anticipate needs
and follow through; show good judgment and strong initiative; possess a cooperative attitude.
• Must possess excellent organizational skills with close attention to detail and an ability to
manage multiple/competing priorities.
• The candidate should have intermediate computer skills: Outlook/ email, Word, Excel and
PowerPoint.
• Previous experience using computer-based Human Resource Information Systems to access
information and process transactions is required. Experience with Oracle or other cloud-based systems is
preferred.

Physical Requirements

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects

Minimum Qualifications:

• A minimum of two (2) years of recent administrative/clerical experience; strong computer literacy. Strong frontline customer service experience.
• Working knowledge of human resources processes and best practices strongly preferred.

Preferred:

Bachelor's degree: Two or more years of HR experience.

Salary- $40K-$43K

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Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 11,000 students and is located in Clarksville, Tennessee, a community of an estimated 150,287 people located approximately 40 miles northwest of Nashville, TN.

Austin Peay State University is a proud supporter of hiring veterans. We hire veterans with equivalent experiences and pay grades from their military service, rather than requiring or preferring only college degrees. Please visit our website for more information on how veterans can qualify for additional employment opportunities at APSU: https://www.apsu.edu/human-resources/hiring-veterans/.

Austin Peay State University (APSU) prohibits discrimination in all employment, programs, and activities based on race, color, religion, national origin, sex (including pregnancy), disability, age, veteran status, genetic information, or any other legally protected status. For Title IX inquiries or complaints, contact: Chief of Institutional Culture & Title IX Coordinator, LaNeeça R. Williams at williamslr@apsu.edu | 931-221-7690, Browning Building, Room 140, Clarksville, TN 37044. For other non-discrimination concerns, contact: Director of Institutional Culture & Title VI & Title VII Coordinator, Dr. Jo Baldwin at baldwinjapsu.edu | 931-221-7178 or Associate Director of Accessibility Compliance & ADA/504 Coordinator, Jayme Glover at gloverj@apsu.edu | 931-221-7160. View APSU’s full nondiscrimination policy at Policy 6:001.

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The HR Generalist will provide a wide range of human resources support and consulting services while ensuring smooth operations of the HR department. This position is responsible for overall front desk activities, including management of the reception area, customer service, phones, mail and office supplies. The HR Generalist will serve as a link between the HR department and APSU staff employees and must establish strong working relationships on behalf of the department with key personnel in other departments. The individual must interact effectively with faculty, staff, students, visitors and other campus and community representatives, while remaining composed, proactive, resourceful, professional and efficient.