| Position Summary | This position is responsible for all technology needs in the Office of the Registrar. Responsible to work on interfaces, Banner processes, and serve as the primary contact for Banner student issues. Prepare most internal and external reports from the Office of the Registrar. Provide training to end users for student centric software programs such as Banner Student, Acalog, and Argos.
Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 9,000 students and is located in Clarksville, Tennessee, a community of an estimated 166,000 people located approximately 40 miles northwest of Nashville, TN. |
| Primary Duties and Responsibilities | - Develop SQL reports, workflow, APPworx chains and e-print definitions as necessary; review reports developed by other users and offer technical guidance and support.
- Create IT work order tickets for OTR as needed
- Act as liaison between the Office of the Registrar and Information Technology on technical issues and initiative as needed.
- Coordinate and train staff and faculty on systems to include Banner access for performing queries, how best to utilize information from Banner modules and interpreting reports.
- Maintain Academic Program Inventory (API)
- Create, inactivate, and update degree programs, majors, concentrations, minors, departments, colleges.
- Create TN Promise codes
- Responsible for end-of-term reporting
- Responsible for part-of-term processing which includes auto grade assignment, grade roll to Academic history and calculation of grade point average.
- Responsible for initiating and monitoring access to BANNER and Argos; reviews and revises quarterly Banner access report as needed.
- Submit National Student Clearinghouse Reports
- Test system upgrades, document all aspects of upgrades and document changes to business processes and procedures.
- Research and test new software acquired by the University that affects or reports student data.
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| Knowledge, Skills, and Abilities | - Ability to efficiently operate a personal computer and associated software (Outlook, Word, Excel, Adobe, etc.) and Ellucian Banner.
- Ability to remain current in Ellucian Banner updates, university, federal and state policies and practices and technology.
- Knowledge of UC4 and Argos report writing.
- Knowledge of SQL and HTML
- Knowledge of relational databases.
- Ability to accurately write, modify, test and document report requests.
- Ability to manage projects skillfully.
- Ability to read and utilize technical manuals.
- Ability to make calculated business decisions.
- Ability to communicate effectively and appropriately.
- Ability to maintain confidentiality of records and information
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| Physical Requirements | - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
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| Required Minimum Qualifications | - Bachelor’s Degree in Computer information Systems, Computer Technology, Computer Science or related fields.
- A minimum of three (3) years of related work experience
- Advanced knowledge of web-based relational application software systems.
- Advanced knowledge of the use of database software, query, SQL and report-writing tools.
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