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Human Resources Coordinator

Austin Peay State University

Austin Peay State University

Administration, People & HR
Clarksville, TN, USA
Posted on Friday, February 9, 2024
Position Summary Information
Position Summary
The HR Coordinator will provide a wide range of human resources support and consulting services while ensuring smooth operations of the HR department. As the HR Coordinator, you will contribute to a positive employee experience by providing excellent customer services to all through interactions on the phone and in person. This position is responsible for overall front desk activities, including management of the reception area, customer service, phones, mail and office supplies. The incumbent must be customer service driven with a keen attention to detail. The HR Coordinator will serve as a link between the HR department and APSU employees and must establish strong working relationships on behalf of the department with key personnel in other departments. The individual must interact effectively with faculty, staff, students, visitors and other campus and community representatives, while remaining composed, proactive, resourceful, professional and efficient. The HR Coordinator must be well organized, flexible, responsive and productive for the department. Reliability, attention to detail and follow-through on all assigned tasks is critical to this position. The HR Coordinator will recognize, handle, and protect confidential HR-related information.

Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 9,000 students and is located in Clarksville, Tennessee, a community of an estimated 166,000 people located approximately 40 miles northwest of Nashville, TN.

Primary Duties and Responsibilities
  • Coordinate employment process, in collaboration with Director of Human Resources, hiring managers and divisional human resources, in accordance with all applicable university policies and procedures.
  • Assist Director of Human Resources with partnering with hiring managers to create position descriptions for new positions, post openings, and communicate final decisions to candidates.
  • Monitor general human resources inbox and calendar.
  • Oversee the onboarding of temporary staff employees, including creating a new employee in Ellucian Banner.
  • Creation of graduate assistant employee’s in Ellucian Banner.
  • Communicate various human resource policies, procedures, laws, standards and government regulations to faculty and staff employees, department managers and senior leaders.
  • Other duties as assigned.
Knowledge, Skills, and Abilities
  • Working knowledge of federal, state, and local laws and regulations in human resources; working knowledge of emerging trends and practices in human resources.
  • Exercise sound and competent administrative judgment and assume responsibility for decisions, consequences, and their subsequent results.
  • Knowledge of recruiting procedures and employment practices preferred.
  • Ability to respond effectively to all levels of staff and personalities critical.
  • Ability to work collaboratively with others both within the HR Department, Finance and Administration Division and department and divisions across the University.
  • Creativity and resourcefulness are a must as is the ability to maintain confidentiality.
  • Must be a proactive, self-starter and resolve matters in an independent and timely manner.
  • The successful applicant will possess the ability to problem solve and resolve conflict; research, analyze and interpret data; communicate well verbally and in writing; anticipate needs and follow through; show good judgment and strong initiative; possess a cooperative attitude.
  • Must possess excellent organizational skills with close attention to detail and an ability to manage multiple/competing priorities.
  • The candidate should have intermediate computer skills: Outlook/ email, Word, Excel and PowerPoint.
Physical Requirements
  • Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Required Minimum Qualifications
  • Bachelor’s degree in Human Resource Management, Organizational Development, Business Administration or related field preferred.
  • A minimum of two (2) years of recent admin/clerical experience or customer-orientated office environment required.
  • Previous experience using computer-based Human Resource Information Systems to access information and process transactions is preferred. Experience with Banner and PeopleAdmin systems is preferred.
  • Onboarding experience preferred.
  • Working knowledge of human resources processes and best practices strongly preferred.