Job Openings


Student Success Professional

Austin Peay State University

Austin Peay State University

Clarksville, TN, USA
Posted on Thursday, August 24, 2023
Position Summary Information
Position Summary
The College of Business Student Success Professional is under the supervision of the College of Business Student Success Coordinator. Primary responsibilities include being a lead academic advisor and leading the college’s undergraduate recruitment and retention efforts. The Student Success Professional will also support university wide retention initiatives.

Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 9,000 students and is located in Clarksville, Tennessee, a community of an estimated 166,000 people located approximately 40 miles northwest of Nashville, TN.
Primary Duties and Responsibilities
  • Be a proactive and constructive participant within the College of Business Student Success team
  • With the college’s Student Success Coordinator, provide guidance and support to the college’s Academic Advisors.
  • Advise a caseload of business students to support their success at APSU.
  • Coordinate the college’s student recruitment and retention efforts, including planning for Preview Days and develop new college initiatives to improve recruitment, retention, and persistence rates.
  • Provide proactive advising using techniques such as motivational interviewing and appreciative advising framework.
  • Support student retention by working with advisees in academic difficulty and recommending appropriate actions and resources.
  • Help students understand university and degree requirements, interpret a degree evaluation, and develop a responsible approach to academic planning.
  • Be knowledgeable of all business programs at the university; maintain awareness of and integrate revisions in departmental requirements.
  • Perform other job-related duties as assigned
Knowledge, Skills, and Abilities
  • Ability to efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.) and SungardHE Banner.
  • Knowledge of university and degree requirements.
  • Ability to work with diverse populations, to establish rapport with university students, and to interact with family members.
  • Ability to maintain accurate files and records of student contacts, both electronically and on paper.
  • Ability to maintain confidentiality.
  • Ability to communicate effectively and appropriately, both verbally and in writing.
  • Ability to work in a team environment as well as complete tasks individually.
  • Ability to apply student development and career development theories.
  • Commitment to keeping abreast of current advisement literature and practices.
  • Knowledgeable of FERPA.
Physical Requirements
  • Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Required Minimum Qualifications
  • Master’s Degree or higher in Higher Education Administration, College Student Personnel, Counseling or related fields.
  • Minimum of one year professional full-time experience with academic advising at a post-secondary institution.
  • A background check will be required of the successful applicant.
  • Ability to use Microsoft Office, Outlook & Zoom